Overview

This section helps personal and business customers understand how to protect accounts, manage access, and respond to suspicious activity.

• Credential and Access Code protection
• Digital Banking security practices
• Administrator responsibilities
• Suspicious activity response
• Account monitoring guidance
• Device and session security
• Customer awareness and controls

What To Expect

The Security Center provides practical account protection guidance, administrator and business controls, credential security expectations, suspicious activity response steps, and logged-in security enhancements.

When signed in, the Security Center may display additional account-specific security controls, alerts, and administrative tools based on the customer relationship and permissions.

Logged-In Security Experience

This allows customers to move from general guidance to active account protection once signed in.

• Account-specific security alerts
• Login activity review
• Device and session management
• Administrator user controls (business)
• Permission management
• Account notifications
• Security preferences

Credential & Access Code Protection

Customers should keep credentials confidential, use trusted devices, log out after Digital Banking sessions, avoid sharing login information, and update credentials if compromise is suspected.

• User IDs
• Passcodes
• Multi-factor authentication codes
• Debit or card verification where required
• Authentication tokens

Administrator & Business Controls

Business customers may designate Administrators and Authorized Users. Administrators should assign permissions carefully, monitor user activity, disable access when no longer needed, remove compromised credentials immediately, and review Digital Banking usage.

Account Awareness & Monitoring

Customers should regularly review account balances, monitor transaction activity, check debit card usage, review transfers and payments, confirm expected deposits, and report suspicious activity. Early detection helps prevent unauthorized activity.

Secure Digital Banking Practices

Use secure internet connections, avoid public device logins, keep devices updated, enable available security features, log out after sessions, and protect mobile device access.